How to set up a thankU pool - example: hair salon shared thankU tag

The following is a step by step guide how to set up your thankU account for use in a hair salon (or any business with similar requirements) where you manage the salon and you want a single thankU tag (e.g. displayed at your reception/payment desk) to show a list of your colleagues from whom a client who may wish to tip using the thankU app can select from. Each of your colleagues will have their own thankU account and tips they receive are paid direct to them. To understand when you would choose this kind of configuration, please see the example of Vlad at the Chelsea Chair at 'When to order thankU tags with a different display name to your username...'

Steps summary:

As poolmaster you will need to have access to an iPhone 7 or later to manage your pool.

  • Sign up for a thankU Receive user account, either here on the website, or on the thankU app

  • Log in to your account here on the website, click top right 'Welcome [your username]' to go to your Account page

  • Click 'Order thankU Tags' on your Account page and complete the form, typing in your business or group's name as the Display Name at the top of that form

  • Receive your thankU tag order by mail

  • if your salon colleagues:

    • have an iPhone 7 or later, they can connect themselves to your business's thankU tag (e.g. displayed at your reception/payment desk) by downloading the thankU app, signing up for an account, and holding the top of their iPhone to your business's displayed thankU tag

    • do not have an iPhone 7 or later, they can sign up for a thankU account through this website and then you can connect them via your Account screen in the thankU app, so long as you know their username or email address

  • On the 'Order thankU Tags' page, type in your business or group name as your Display Name, as you want it seen by your clients in the thankU app when they come to tip you or one of your colleagues, e.g. 'The Chelsea Chair' (2)

  • Complete the rest of the form to specify the number of tags you want (in this configuration you will want one thankU tag for each point of display.e.g say one for your reception/payment desk and one for your hair wash area, and maybe a spare), format (size and type, you can order more than one format at a time), colour etc - enter the address for us to mail them to you. NB: the country you select in your mailing address sets the currency for the account. We will then mail you your thankU tags order.

  • Your thankU tags will all arrive set to your username, e.g. 'Vlad' and Display Name e.g. 'The Chelsea Chair'. Display your business's thankU tag or tags somewhere appropriate like your main desk and/or at the hair washing station and at this point when someone with the thankU app uses it to give a tip, they will be presented with the sole option of 'Vlad' at 'The Chelsea Chair' on their screen.

(1)

(2)

NB: if you wanted all the tips to go to your account for you to distribute at your discretion to your colleagues, it would make sense to change your username to something like 'TheTeam@CC' so your client's tipping through the thankU app would realise that tips were being pooled and shared centrally. In that scenario, there would be no need to follow the steps below.

  • the last step is for your salon colleagues to connect to the thankU tag(s) you have on display:

  • if your salon colleagues have an iPhone 7 or later:

    • they can connect themselves to your business's tags by downloading the thankU app, tap the big 'thankU Receive ' button on the welcome screen to sign up for a account (just requires username, email address, and password) and they will be asked if they want to add a tag at the point of sign up (3), and if they do, then they hold the tag against the top of their phone and they will be connected (4) to that tag at which point they tap 'create account'. Just as easily they can add themselves to your tag easily through their Account screen if they tip the 'Add Tag' button midway down the screen

  • if your salon colleagues do not have an iPhone 7 or later:

    • they can sign up for a thankU account through this website (just requires username, email address, and password) and then you can connect them via your Account screen in the thankU app, so long as you know their username or email address.  

    • To do this, open the thankU app and on your Account page, tap 'Manage Connected Users' (5). This takes you to the 'Your connected users' screen, listing any users already connected to the tags on your account.

    • Click the 'Connect user' button (6) and on the next screen type in either the username (case sensitive) or email address of the colleague you wish to connect (7). Then tap save which will locate and connect that user to the tags on your account.

    • if you wish to disconnect a user in the future, swipe left on the user's name to reveal the 'Disconnect' action (8), and tap it. 

(3)

(4)

(5)

(6)

(8)

(7)

 

Detailed guide:

  • Sign up for a thankU receive account:

    • on the website, just click 'Sign up' in the top right corner and follow the instructions 

    • or download the thankU app from the App Store, tap the big 'thankU Receive' button on the welcome screen and follow the instructions

  • Here on the website, log in to your thankU user account - you will already be logged in if your signed up here, otherwise click 'Sign up' and on the next screen, choose 'Have an account? Login' at the bottom of the next screen

  • Once logged in, your Account page will be displayed (you can always reach it by clicking top right 'Welcome [your username]', click 'Order thankU Tags' (1)

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